More than just Administration
A Clinic Coordinator does not just answer the phone. They manage the entire patient journey. They are the link between the consultant, the patient, the theatre, and the billing team.
If this role fails, surgery slots go unfilled, invoices go unpaid, and patients feel neglected.
As a specialist recruitment partner, we understand the pressure of this position. We don’t send you generic administrators. We find Medical Coordinators who thrive on logistics. We look for the “problem solvers” who can rearrange a theatre list at short notice, chase an insurance authorisation without being rude, and ensure every patient feels prioritised.
Specialist coordinator roles
We recruit for permanent and contract roles across private hospitals, cosmetic surgery groups, and specialist clinics.
Our network covers:
- Patient Pathway Coordinators
Staff managing the end-to-end journey, from initial enquiry to discharge. - Surgical Bookings Coordinators
Specialists in scheduling theatre time, anaesthetists, and pre-op assessments. - Medical Secretaries
Audio-typing experts supporting specific consultants with letters and medico-legal reports. - Private Patient Officers
Finance-focused roles managing insurance billing (e.g., BUPA, AXA) and self-pay collections. - Oncology / IVF Coordinators
Niche roles requiring high levels of empathy and specific clinical knowledge.
Vetting for precision and pace
Attention to detail is non-negotiable in this role. A mistake in a booking confirmation can cost a clinic thousands in lost theatre time. Our vetting process is designed to test accuracy and resilience.
Our vetting process can include, as required:
- Medical Terminology
We assess familiarity with common medical terms to ensure accurate letter writing and communication. - Commercial Awareness
We look for candidates who understand “conversion”, ensuring enquiries turn into booked consultations. - Organisational Logic
We use scenario-based interviewing to see how candidates prioritise conflicting tasks under pressure.
For candidates: the stepping stone to management
Are you a Medical Administrator ready for more responsibility?
The Clinic Coordinator role is the natural step up from Reception. It offers higher pay, more autonomy, and the chance to run a consultant’s practice like your own business. It is often the proving ground for future Practice Managers.
We work with consultants and clinics that treat their administrative team with respect. We can help you find a role that challenges your organisational skills and rewards your hard work.
We recruit for:
- Private Hospital Admin Teams
- Fertility & IVF Clinics
- Cosmetic Surgery Groups
Common questions about Coordinator Recruitment
Do you recruit for remote / virtual coordinators?
Yes. Many consultants are moving towards “Virtual Practice Managers” who work from home. We have a database of experienced medical secretaries who have the setup to manage diaries and typing remotely.
Do candidates need experience with insurance billing?
It is highly requested. We specifically tag candidates in our database who have experience with Healthcode and the major insurers (BUPA, AXA, Aviva). This ensures they can handle the invoicing side of the role immediately.
Can you find staff for complex specialities like Oncology?
Yes. Some specialities require a specific type of emotional resilience. We screen specifically for this “soft skill” capability when recruiting for sensitive areas like Oncology, IVF, or Mental Health.
